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Privacy policy

Last updated: January 30, 2025

1. Information we collect

We collect information that you provide directly to us, including but not limited to: personal information such as name, email address, and contact details when you register for an account or communicate with us. We also automatically collect certain information about your device and how you interact with our services.

2. How we use your information

We use the information we collect to provide, maintain, and improve our services, to communicate with you, and to detect, prevent, and address technical issues. Your information helps us to personalize your experience and deliver the type of content and features that interest you.

3. Data storage and security

Your data is stored securely on Amazon Web Services (AWS) infrastructure. We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

4. Data sharing and third parties

We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or serving our users, so long as they agree to keep this information confidential.

5. Your rights and choices

You have the right to access, correct, or delete your personal information. You can also choose to opt-out of certain data collection practices. To exercise these rights or ask questions about our privacy practices, please contact us using the information provided below.

6. Changes to this policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the effective date below.

7. Contact us

If you have any questions about this privacy policy or our practices, please contact us at: kimia.shafighi@biocene.ca — 4995 Rue Angers, Montréal, QC H4E 3Z6.